{"id":4038,"date":"2024-02-13T14:28:57","date_gmt":"2024-02-13T14:28:57","guid":{"rendered":"https:\/\/seenbeauty.ro\/?page_id=4038"},"modified":"2025-09-17T16:04:04","modified_gmt":"2025-09-17T13:04:04","slug":"faq","status":"publish","type":"page","link":"https:\/\/seenbeauty.ro\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4038\" class=\"elementor elementor-4038\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f54eda1 elementor-hidden-tablet elementor-hidden-mobile e-flex e-con-boxed e-con e-parent\" data-id=\"f54eda1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1fcb133 elementor-widget elementor-widget-global elementor-global-4156 elementor-widget-woocommerce-breadcrumb\" data-id=\"1fcb133\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"woocommerce-breadcrumb.default\">\n\t\t\t\t\t<nav class=\"woocommerce-breadcrumb\">Home<\/nav>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f556e80 e-con-full e-flex e-con e-parent\" data-id=\"f556e80\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ae348fb elementor-hidden-desktop elementor-widget elementor-widget-woocommerce-breadcrumb\" data-id=\"ae348fb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"woocommerce-breadcrumb.default\">\n\t\t\t\t\t<nav class=\"woocommerce-breadcrumb\">Home<\/nav>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a982e4b elementor-widget elementor-widget-heading\" data-id=\"a982e4b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">FAQ<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ab904cc elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"ab904cc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>For any other inquiries, please contact us at the email address <a target=\"_new\">office@seenbeauty.ro<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a5c92ec e-flex e-con-boxed e-con e-parent\" data-id=\"a5c92ec\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3059a69 elementor-widget elementor-widget-heading\" data-id=\"3059a69\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">My Order \n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c52a432 elementor-widget elementor-widget-toggle\" data-id=\"c52a432\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2061\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2061\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23\" height=\"36\" viewBox=\"0 0 23 36\"><text id=\"_\" data-name=\"+\" transform=\"translate(0 29)\" fill=\"#2d2926\" font-size=\"30\" font-family=\"Termina-Regular, Termina\"><tspan x=\"0\" y=\"0\">+<\/tspan><\/text><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"7\" height=\"14\" viewBox=\"0 0 7 14\"><text id=\"_-\" data-name=\"-\" transform=\"translate(0 11)\" font-size=\"11\" font-family=\"Termina-Medium, Termina\" font-weight=\"500\"><tspan x=\"0\" y=\"0\">-<\/tspan><\/text><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How do I change or cancel my order?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2061\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2061\"><p><span style=\"font-weight: 400;\">Unfortunately, once orders are submitted, they cannot be modified. Please make sure your order contains all the desired items and the correct number of them before submitting it. Once the order is handled to our carrier, it cannot be canceled, so if you changed your mind, make sure to let us know as soon as possible.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2062\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-2062\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23\" height=\"36\" viewBox=\"0 0 23 36\"><text id=\"_\" data-name=\"+\" transform=\"translate(0 29)\" fill=\"#2d2926\" font-size=\"30\" font-family=\"Termina-Regular, Termina\"><tspan x=\"0\" y=\"0\">+<\/tspan><\/text><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"7\" height=\"14\" viewBox=\"0 0 7 14\"><text id=\"_-\" data-name=\"-\" transform=\"translate(0 11)\" font-size=\"11\" font-family=\"Termina-Medium, Termina\" font-weight=\"500\"><tspan x=\"0\" y=\"0\">-<\/tspan><\/text><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How can I find the status of my order?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2062\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-2062\"><p><span style=\"font-weight: 400;\">Find the status of a particular order and view your Order History on the Order Status tracking page under \u2018My Account\u2019.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2063\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-2063\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23\" height=\"36\" viewBox=\"0 0 23 36\"><text id=\"_\" data-name=\"+\" transform=\"translate(0 29)\" fill=\"#2d2926\" font-size=\"30\" font-family=\"Termina-Regular, Termina\"><tspan x=\"0\" y=\"0\">+<\/tspan><\/text><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"7\" height=\"14\" viewBox=\"0 0 7 14\"><text id=\"_-\" data-name=\"-\" transform=\"translate(0 11)\" font-size=\"11\" font-family=\"Termina-Medium, Termina\" font-weight=\"500\"><tspan x=\"0\" y=\"0\">-<\/tspan><\/text><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Where can I track my order?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2063\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-2063\"><p><span style=\"font-weight: 400;\">We will email you a shipment notification along with a tracking number as soon as your package ships.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2064\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-2064\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23\" height=\"36\" viewBox=\"0 0 23 36\"><text id=\"_\" data-name=\"+\" transform=\"translate(0 29)\" fill=\"#2d2926\" font-size=\"30\" font-family=\"Termina-Regular, Termina\"><tspan x=\"0\" y=\"0\">+<\/tspan><\/text><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"7\" height=\"14\" viewBox=\"0 0 7 14\"><text id=\"_-\" data-name=\"-\" transform=\"translate(0 11)\" font-size=\"11\" font-family=\"Termina-Medium, Termina\" font-weight=\"500\"><tspan x=\"0\" y=\"0\">-<\/tspan><\/text><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">My order is missing an item, what should I do? <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2064\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-2064\"><p><span style=\"font-weight: 400;\">Please contact us right away at hello@seenbeauty.ro.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2065\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-2065\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23\" height=\"36\" viewBox=\"0 0 23 36\"><text id=\"_\" data-name=\"+\" transform=\"translate(0 29)\" fill=\"#2d2926\" font-size=\"30\" font-family=\"Termina-Regular, Termina\"><tspan x=\"0\" y=\"0\">+<\/tspan><\/text><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"7\" height=\"14\" viewBox=\"0 0 7 14\"><text id=\"_-\" data-name=\"-\" transform=\"translate(0 11)\" font-size=\"11\" font-family=\"Termina-Medium, Termina\" font-weight=\"500\"><tspan x=\"0\" y=\"0\">-<\/tspan><\/text><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">My Item(s) arrived damaged, what should I do? <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2065\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-2065\"><p><span style=\"font-weight: 400;\">Please contact us right away at hello@seenbeauty.ro. <\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2066\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-2066\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23\" height=\"36\" viewBox=\"0 0 23 36\"><text id=\"_\" data-name=\"+\" transform=\"translate(0 29)\" fill=\"#2d2926\" font-size=\"30\" font-family=\"Termina-Regular, Termina\"><tspan x=\"0\" y=\"0\">+<\/tspan><\/text><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"7\" height=\"14\" viewBox=\"0 0 7 14\"><text id=\"_-\" data-name=\"-\" transform=\"translate(0 11)\" font-size=\"11\" font-family=\"Termina-Medium, Termina\" font-weight=\"500\"><tspan x=\"0\" y=\"0\">-<\/tspan><\/text><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">I typed in my wrong address and need to change it.<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2066\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-2066\"><p><span style=\"font-weight: 400;\">Please contact us right away at hello@seenbeauty.ro. If the order is not with us anymore and has been forwarded to our shipping partner, we will inform them regarding the changes, but will not be able to guarantee a successful delivery.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2067\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-2067\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23\" height=\"36\" viewBox=\"0 0 23 36\"><text id=\"_\" data-name=\"+\" transform=\"translate(0 29)\" fill=\"#2d2926\" font-size=\"30\" font-family=\"Termina-Regular, Termina\"><tspan x=\"0\" y=\"0\">+<\/tspan><\/text><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"7\" height=\"14\" viewBox=\"0 0 7 14\"><text id=\"_-\" data-name=\"-\" transform=\"translate(0 11)\" font-size=\"11\" font-family=\"Termina-Medium, Termina\" font-weight=\"500\"><tspan x=\"0\" y=\"0\">-<\/tspan><\/text><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">I\u2019m having trouble with card payment for my online order.<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2067\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-2067\"><p><span style=\"font-weight: 400;\">If you receive an error message related to credit card authorization failure, double check that the billing address on the credit\/debit card matches your account billing address, try re-entering your CVN or security code, and be sure that the card is current (not expired) and valid. After validating the information you&#8217;ve entered and an error message is received a second attempt, contact your financial institution for further assistance.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2068\" class=\"elementor-tab-title\" data-tab=\"8\" role=\"button\" aria-controls=\"elementor-tab-content-2068\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23\" height=\"36\" viewBox=\"0 0 23 36\"><text id=\"_\" data-name=\"+\" transform=\"translate(0 29)\" fill=\"#2d2926\" font-size=\"30\" font-family=\"Termina-Regular, Termina\"><tspan x=\"0\" y=\"0\">+<\/tspan><\/text><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"7\" height=\"14\" viewBox=\"0 0 7 14\"><text id=\"_-\" data-name=\"-\" transform=\"translate(0 11)\" font-size=\"11\" font-family=\"Termina-Medium, Termina\" font-weight=\"500\"><tspan x=\"0\" y=\"0\">-<\/tspan><\/text><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What if I\u2019m not home to receive my order?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2068\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"8\" role=\"region\" aria-labelledby=\"elementor-tab-title-2068\"><p><span style=\"font-weight: 400;\">We&#8217;ll always try to deliver your order directly to you, so your order has several delivery attempts, according to the shipping company\u2019s policies in each country. You can agree a different delivery date with the courier, so make sure you can be reached on your phone to establish the details. If your building has a doorman, you can authorize them to receive your orders. If the items cannot be left with anyone or in a safe place, the order will be returned to the store.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e4197a6 elementor-widget elementor-widget-heading\" data-id=\"e4197a6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">My Account <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-36bffde elementor-widget elementor-widget-toggle\" data-id=\"36bffde\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-5741\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-5741\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23\" height=\"36\" viewBox=\"0 0 23 36\"><text id=\"_\" data-name=\"+\" transform=\"translate(0 29)\" fill=\"#2d2926\" font-size=\"30\" font-family=\"Termina-Regular, Termina\"><tspan x=\"0\" y=\"0\">+<\/tspan><\/text><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"7\" height=\"14\" viewBox=\"0 0 7 14\"><text id=\"_-\" data-name=\"-\" transform=\"translate(0 11)\" font-size=\"11\" font-family=\"Termina-Medium, Termina\" font-weight=\"500\"><tspan x=\"0\" y=\"0\">-<\/tspan><\/text><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">I forgot my password, how do I login?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-5741\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-5741\"><p><span style=\"font-weight: 400;\">\u00a0If you have forgotten your password, please click on the \u201cForgot Your Password\u201d button that appears on the account log-in page and follow instructions to reset it.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-5742\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-5742\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23\" height=\"36\" viewBox=\"0 0 23 36\"><text id=\"_\" data-name=\"+\" transform=\"translate(0 29)\" fill=\"#2d2926\" font-size=\"30\" font-family=\"Termina-Regular, Termina\"><tspan x=\"0\" y=\"0\">+<\/tspan><\/text><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"7\" height=\"14\" viewBox=\"0 0 7 14\"><text id=\"_-\" data-name=\"-\" transform=\"translate(0 11)\" font-size=\"11\" font-family=\"Termina-Medium, Termina\" font-weight=\"500\"><tspan x=\"0\" y=\"0\">-<\/tspan><\/text><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How can I unsubscribe from receiving promotional emails?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-5742\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-5742\"><p><span style=\"font-weight: 400;\">You can unsubscribe from Seen Beauty promotional emails by clicking the link provided at the bottom of the email to be removed from the mailing list. Please note that unsubscribing from our promotional emails will not affect your receipt of order and shipment confirmations or other transactional notifications for orders placed.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9af03b8 elementor-widget elementor-widget-heading\" data-id=\"9af03b8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Products<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a56894b elementor-widget elementor-widget-toggle\" data-id=\"a56894b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1731\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1731\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23\" height=\"36\" viewBox=\"0 0 23 36\"><text id=\"_\" data-name=\"+\" transform=\"translate(0 29)\" fill=\"#2d2926\" font-size=\"30\" font-family=\"Termina-Regular, Termina\"><tspan x=\"0\" y=\"0\">+<\/tspan><\/text><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"7\" height=\"14\" viewBox=\"0 0 7 14\"><text id=\"_-\" data-name=\"-\" transform=\"translate(0 11)\" font-size=\"11\" font-family=\"Termina-Medium, Termina\" font-weight=\"500\"><tspan x=\"0\" y=\"0\">-<\/tspan><\/text><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Are your products fragrance free?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1731\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1731\"><p><span style=\"font-weight: 400;\">\u00a0Yes, all our products are fragrance free.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1732\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1732\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23\" height=\"36\" viewBox=\"0 0 23 36\"><text id=\"_\" data-name=\"+\" transform=\"translate(0 29)\" fill=\"#2d2926\" font-size=\"30\" font-family=\"Termina-Regular, Termina\"><tspan x=\"0\" y=\"0\">+<\/tspan><\/text><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"7\" height=\"14\" viewBox=\"0 0 7 14\"><text id=\"_-\" data-name=\"-\" transform=\"translate(0 11)\" font-size=\"11\" font-family=\"Termina-Medium, Termina\" font-weight=\"500\"><tspan x=\"0\" y=\"0\">-<\/tspan><\/text><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Are your products alcohol free?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1732\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1732\"><p><span style=\"font-weight: 400;\">Yes, all our products are alcohol free.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1733\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1733\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23\" height=\"36\" viewBox=\"0 0 23 36\"><text id=\"_\" data-name=\"+\" transform=\"translate(0 29)\" fill=\"#2d2926\" font-size=\"30\" font-family=\"Termina-Regular, Termina\"><tspan x=\"0\" y=\"0\">+<\/tspan><\/text><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"7\" height=\"14\" viewBox=\"0 0 7 14\"><text id=\"_-\" data-name=\"-\" transform=\"translate(0 11)\" font-size=\"11\" font-family=\"Termina-Medium, Termina\" font-weight=\"500\"><tspan x=\"0\" y=\"0\">-<\/tspan><\/text><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Are your products cruelty-free?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1733\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1733\"><p><span style=\"font-weight: 400;\">Yes, all our products are cruelty-free, meaning we do not test on animals.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1734\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-1734\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23\" height=\"36\" viewBox=\"0 0 23 36\"><text id=\"_\" data-name=\"+\" transform=\"translate(0 29)\" fill=\"#2d2926\" font-size=\"30\" font-family=\"Termina-Regular, Termina\"><tspan x=\"0\" y=\"0\">+<\/tspan><\/text><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"7\" height=\"14\" viewBox=\"0 0 7 14\"><text id=\"_-\" data-name=\"-\" transform=\"translate(0 11)\" font-size=\"11\" font-family=\"Termina-Medium, Termina\" font-weight=\"500\"><tspan x=\"0\" y=\"0\">-<\/tspan><\/text><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Which skin types are Seen Beauty products suitable for?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1734\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-1734\"><p><span style=\"font-weight: 400;\">All Seen Beauty products are developed in partnership with dermatologists and chemists. They are formulated and tested to be suitable for all skin types. Full ingredient lists are available on each product page and for any concerns, we recommend conducting a patch test or sharing our ingredient list with your healthcare provider before usage, if you have any questions.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1735\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-1735\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23\" height=\"36\" viewBox=\"0 0 23 36\"><text id=\"_\" data-name=\"+\" transform=\"translate(0 29)\" fill=\"#2d2926\" font-size=\"30\" font-family=\"Termina-Regular, Termina\"><tspan x=\"0\" y=\"0\">+<\/tspan><\/text><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"7\" height=\"14\" viewBox=\"0 0 7 14\"><text id=\"_-\" data-name=\"-\" transform=\"translate(0 11)\" font-size=\"11\" font-family=\"Termina-Medium, Termina\" font-weight=\"500\"><tspan x=\"0\" y=\"0\">-<\/tspan><\/text><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">The product I want is not available<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1735\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-1735\"><p><span style=\"font-weight: 400;\">We know it can be frustrating when your favorite product is not available or you are impatient about trying that one product you\u2019ve heard about. We are doing the best we can so that all of our range is available at any given time, but if the situation that one of our products is out of stock does occur, we rely on your patience and understanding. We are extremely grateful for our clients and we appreciate your support, as it\u2019s what keeps us going. Sign up for back in stock notifications to be the first to know when items come back in stock. Thank you!<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1736\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-1736\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23\" height=\"36\" viewBox=\"0 0 23 36\"><text id=\"_\" data-name=\"+\" transform=\"translate(0 29)\" fill=\"#2d2926\" font-size=\"30\" font-family=\"Termina-Regular, Termina\"><tspan x=\"0\" y=\"0\">+<\/tspan><\/text><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"7\" height=\"14\" viewBox=\"0 0 7 14\"><text id=\"_-\" data-name=\"-\" transform=\"translate(0 11)\" font-size=\"11\" font-family=\"Termina-Medium, Termina\" font-weight=\"500\"><tspan x=\"0\" y=\"0\">-<\/tspan><\/text><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Help! I had an allergic or other adverse reaction! <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1736\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-1736\"><p><span style=\"font-weight: 400;\">\u00a0If you have any adverse reactions to our products, please stop use and contact your health care provider. If it is an emergency, please call your local emergency number.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>FAQ For any other inquiries, please contact us at the email address office@seenbeauty.ro. My Order + &#8211; How do I change or cancel my order? Unfortunately, once orders are submitted, they cannot be modified. Please make sure your order contains all the desired items and the correct number of them before submitting it. Once the<\/p>\n<div class=\"klb-readmore entry-button\"><a class=\"button light alt medium\" href=\"https:\/\/seenbeauty.ro\/en\/faq\/\">Read More<\/a><\/div>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-4038","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/seenbeauty.ro\/en\/wp-json\/wp\/v2\/pages\/4038","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/seenbeauty.ro\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/seenbeauty.ro\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/seenbeauty.ro\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/seenbeauty.ro\/en\/wp-json\/wp\/v2\/comments?post=4038"}],"version-history":[{"count":0,"href":"https:\/\/seenbeauty.ro\/en\/wp-json\/wp\/v2\/pages\/4038\/revisions"}],"wp:attachment":[{"href":"https:\/\/seenbeauty.ro\/en\/wp-json\/wp\/v2\/media?parent=4038"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}